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A drop of hard work

Updated: Apr 29, 2020

Here at Rider Drains, we’ve been working hard to keep the North East’s waterworks flowing since 1992, using the latest equipment and our expert knowledge to provide timely and cost-effective drain unblocking and repair solutions.

Now nearly 30 years into our adventure, we offer a whole range of services including CCTV drain surveys and inspections, root removal and drain repairs. No two jobs are ever the same, and every day here is different!

If you wake up to a kitchen full of sewage or get to your office and discover a drain flooding your car park – it’s safe to say that your day has taken a turn for the worse. That’s why we offer 24-hour call out, 365 days a year. We know that a blocked drain can happen at any time day or night, whether it’s a sunny Monday in August or Christmas Day. What matters is having a reliable contractor on hand to get the problem solved!

From your first point of contact, we’ll ask the right questions to give us the best idea of what the issue is, and we’ll get to you as quickly as we can. Our high-tech equipment enables us to get to the root of the problem quickly, which can sometimes be a challenge given that the source of blocked drains can be many metres away down a pipe!

The evidence we collect gives us the basis of a solution which we then explain to you, along with any associated costs. Rider Drains believes in total transparency – we won’t suggest digging up an entire street and replacing metres of pipe if the situation can be resolved with a simple resin patch. We’re honest, North Eastern folk after all!

We complete drain repairs and unblocking as quickly as we can while ensuring that work is carried out to the highest of standards. Quality is of the utmost importance to us – just ask Ava, our resident Quality Officer! She likes to be paid in dog treats.

But cute dog photos aside, we’re an experienced drain company with our customers’ needs at heart, whether you’re in a one bedroom flat or a high rise office building. Every job is given the same high level of dedication, focus and customer care – without our customers, we wouldn’t have a business.

So, if you find yourself in a messy situation and your drains are giving you hassle, Rider Drains is here to help. We’re based in Darlington and offer drainage services across the local area including Teesside, Stockton, Richmond, Catterick, the Yorkshire Dales, Barnard Castle and Bishop Auckland.

For more information, don’t hesitate to get in touch – we’re a friendly bunch and like drains, we like the conversation to flow!

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